Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your experience is as seamless as possible. Please read our shipping policy carefully to understand how we handle shipping and delivery.

Processing Time:

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for your order to be processed during peak seasons.

Shipping Time:

Our standard shipping time is between 1 to 4 weeks, depending on your location and the shipping method chosen at checkout. Please note that delivery times may vary due to customs processing, weather conditions, and other factors beyond our control.

Shipping Rates:

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs. Please select the shipping method that best suits your preferences.

Tracking Information:

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your package and stay updated on its status.

International Shipping:

We offer international shipping to select countries. Please note that international shipping times may vary and additional customs fees or import duties may apply. The customer is responsible for any customs charges that may occur.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered to your address but you have not received it, please contact the shipping carrier directly to report the issue.

Address Changes:

Please double-check your shipping address before completing your purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to change your shipping address, please contact us immediately at carneases.clothing@gmail.com.

Customer Service:

If you have any questions or concerns about your order, please don't hesitate to contact our customer service team at carneases.clothing@gmail.com. We are here to assist you and ensure that your shopping experience is enjoyable.

Thank you for choosing us for your shopping needs. We appreciate your business and look forward to serving you again!